One thing we are committed to is supporting local businesses. Do you feel the same?
For a local business to be worth supporting, we believe it has to produce the goods – it has to be honest in its claims, consistent with its quality and provide friendly service. Is this too much to ask? We don’t think so. At The Friendly Chat Bed and Breakfast and Self-Contained Accommodation, we strive to be a local business who does these things.
I love taking photos, so I take a lot and aim to show honestly what you can expect if you stay with us. There’s nothing worse than arriving at your accommodation only to find that the pictures portrayed on the website or in advertising aren’t a true indicator of reality. If you know what to expect, we think you arrive with realistic expectations that allow you to feel happy with the choice you have made. Guests often comment that “it looks just like the pictures”. Some even say, “only better!”
We both work hard at maintaining consistent quality. Cleaning and organising fresh linen takes some time but results in you feeling comfortable from your arrival. Have you ever stayed somewhere and felt like you had to clean it before you could start relaxing? Well, we have and we don’t want you to feel like that when you come to The Friendly Chat.
And friendly service? We think this requires us to be good listeners – friendly service has many faces. It can mean leaving you to do your own thing with little interaction if that’s what makes a pleasant stay for you. It can mean engaging in conversation and sharing local knowledge on places to eat, things to do locally and a bit further afield. It can mean swapping travel stories and adventures. It can really be anything you want it to be, from problem-solving to a friendly chat.
We try really hard to answer all enquiries and questions as soon as possible. It’s annoying to hear nothing from an enquiry you’ve made, isn’t it? You can wonder if the people ever even received it, which is no help if you are making travel plans. We also think that by engaging in conversations before you arrive – be it by emails, phone calls or messages – that questions have been answered and information shared that help us feel like we already know something about you and your expectations by the time you arrive. If you support local businesses, why not give us a try – enjoy the experience!
Chris & Trish Irons